At Suvarnabandh Matrimony, your safety and privacy are our top priorities.
We are committed to providing a secure environment for our members to connect and find meaningful relationships. This Security Policy explains how we safeguard your information and ensure a trusted matchmaking experience.
1. Data Protection and Encryption
We use advanced SSL (Secure Socket Layer) encryption to protect all data transmitted between your device and our servers.
This means that your login credentials, personal details, and communication remain private and secure at all times.
2. Secure User Authentication
- Each member creates a unique username and password.
- Passwords are encrypted and never stored in plain text.
- Multiple failed login attempts trigger temporary account locks to prevent unauthorized access.
3. Verified Profiles
To maintain authenticity and trust:
- We verify profiles through email, phone number, and optional ID checks.
- Suspicious or fake profiles are actively monitored and removed.
- Users can report profiles that appear misleading or inappropriate, and our moderation team reviews them promptly.
4. Payment Security
If you purchase a premium plan or any paid service:
- All payments are processed through secure and PCI-DSS compliant payment gateways.
- We never store your complete credit/debit card or UPI details.
- Transaction data is encrypted and handled only by authorized providers such as Razorpay or similar secure systems.
5. Privacy Controls
You control how much information you share.
- You can hide your contact details, photos, or profile visibility anytime.
- Communication is only enabled when both members show mutual interest.
- You can block or report users who make you feel uncomfortable.
6. Regular Security Audits
Our technical team conducts regular security audits and vulnerability scans to identify and fix potential threats.
We continuously update our systems to meet global data protection standards.
7. Safe Communication Guidelines
While we work hard to ensure your safety, we also encourage you to stay alert:
- Never share sensitive information like bank details or passwords.
- Communicate only through Suvarnabandh’s secure chat system until you feel comfortable.
- Report any suspicious activity immediately using the Report button or by emailing our support team.
8. Data Breach Protocol
In the unlikely event of a data breach, we will:
- Notify affected users promptly.
- Take immediate steps to secure the system.
- Cooperate with law enforcement and relevant authorities as required by Indian law.
9. Contact Our Security Team
If you notice suspicious activity or have concerns about your account’s safety, please contact us at:
📧 security@Suvarnabandh.com
🌐 www.Suvarnabandh.com
